Troubleshooting

=Wiki supplies excellent tech tips and tricks under the **HELP** tab at the top of every wiki.=

Here are some popular questions:
=I (or someone else) edited my page, but I want to change it back to the way it was. Can I go back to an earlier version of the page?= Absolutely. Follow these steps to revert to an earlier version of a page:
 * 1) Navigate to the page.
 * 2) Go to the **History** tab. There you'll see a list of timestamped revisions to the page.
 * 3) Click on any time and date to see what the page looked like when that revision was saved.
 * 4) When you've found the revision that you want to bring back, click the link that says **Revert to This Version**.
 * 5) Review the page to make sure everything is correct.
 * 6) Go back to editing it as if nothing happened.

If you still have trouble, email us at help@wikispaces.com. Include your username and the address of the page that's giving you trouble in your email. =I was editing a page at the same time as someone else and some changes were lost. Do you have any advice?= If two people edit the same page at the same time, we will keep track of both sets of changes. You will be notified if someone else is editing the page at the same time as you are. If there are no conflicts in the changes, both sets of edits will be seamlessly merged into the page. If the changes do conflict, the following will happen:
 * 1) When the first user saves his changes, the second user will receive a notification of this and will be able to view the changes.
 * 2) The second user can view the changes to remove the conflict if she chooses.
 * 3) If there is still a conflict when the second user saves the page, she will be notified that she is about to overwrite the first user's changes. She will have the option to continue or cancel.

If either set of edits is incorrectly overwritten, you can find your work or revert to an earlier version of the page on the **History** tab. If you still have problems, email us at help@wikispaces.com. Include your username and the address of the page that's giving you trouble in your email. =How do I delete a page?= Delete a single page:
 * 1) Navigate to the page.
 * 2) Select **Delete** from the down arrow on the page tab.
 * 3) Review the notices and warnings on the page.
 * 4) Click **Confirm Delete**.

Delete pages in bulk: =How can I keep students from editing my page?= Just set the permissions for the page to **Locked** and only you (and other organizers of the wiki) will be able to edit it:
 * 1) Navigate to your wiki.
 * 2) Select **Manage Wiki**.
 * 3) Under Content, select **Pages**.
 * 4) Check the pages you would like to delete.
 * 5) Click **Delete**.
 * 1) Navigate to your wiki.
 * 2) Select **Manage Wiki**.
 * 3) Check the pages that you don’t want students to edit.
 * 4) Hit the **Lock** button.

If you ever want to open that page up to student edits, it’s just as easy to unlock the page:
 * 1) Navigate to your wiki.
 * 2) Select **Manage Wiki**.
 * 3) Check the pages that you want to unlock.
 * 4) Hit the **Unlock** button.

You can also lock an individual page by selecting **Lock** from the down-arrow menu on the Page tab. =Is there a way to disable the messaging system on Wikispaces?= There is no way to disable the messaging system. However, as an educator, you have a couple of options:
 * 1) You can change the messaging preferences for each of your students by logging into their accounts and going to My Account. There you can set **Receive Private Messages From** to **No One**. Learn more about our messaging system.
 * 2) You and your school or district can check out Wikispaces Private Label. Your community will get their own separate wiki environment in which you can create an unlimited number of users and wikis, and you will have the option to turn off the messaging system for the entire site. If this sounds like something you might be interested in, [|read more].